If you’re having a problem with your desktop computer, please call us first on 02920797767. We’ll discuss the issue and, if remote support is suitable, arrange a convenient time to help using our AeroAdmin Remote Support Tool. We’ll explain the process before connecting, or advise you on another repair option if remote support isn’t appropriate.
Diagnose desktop and all-in-one faults, including startup failures, unexpected shutdowns and faulty components. We assess storage, RAM, power supplies, switches, motherboards and CMOS batteries, then explain suitable repair options.
Improve performance or capacity with compatible SSD, hard drive and RAM upgrades. We can also install replacement components and help set up your computer, peripherals and network. Upgrade options depend on your device’s design.
Investigate slow performance, review unnecessary startup programs, clear temporary files and remove unwanted trial software. We also check available updates and help you decide whether a hardware upgrade would be worthwhile.
Set up wired and wireless connections, connect computers and other devices, and help troubleshoot Wi-Fi coverage or connectivity. We can also assist with compatible wireless extenders and powerline adapters.
Help with software installation, Windows startup problems, system errors and operating system recovery. We discuss your files and backup requirements before carrying out a reset or reinstall.
Help restore access to your own Windows user account, profile or email where recovery options are available. We explain the next steps and any account verification you may need to complete.
Assess recovery options for deleted files or inaccessible drives, and transfer documents, photos and other personal files to a replacement computer or storage device. Drive cloning can help with a compatible storage upgrade; recovery depends on the drive’s condition.
Investigate suspicious popups, browser redirects and other signs of malware. We remove unwanted software where possible, check your security settings and advise on practical steps to reduce the risk of further problems.